Communications

Ready for calls

Calls, messages, dispatches, and team activity in one place.

(431) 444-5158
Pending 2
In Progress 1
Completed 14
Canceled 0
Today
(000) 000-0000
Ready to call
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2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
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Mute

Log History

Guest (8247) 2047718247

OutboundVoice AIToday, 12:08 PM

"Outbound call (1m 4s) - Status: completed"

Sarah Jenkins 4165550198

InboundVoice HumanToday, 11:23 AM

"Inbound call (2m 57s) - Status: completed"

Guest (9662) 2048229662

OutboundVoice HumanToday, 11:20 AM

"Outbound call (2m 23s) - Status: completed"

Active Dispatches

Tasks and duties assigned to your team.

Filter Tasks

Service Estimate Request

Phone
In Progress

Transfer to human representative for onsite estimate details. Client is waiting.

Unassigned
Dispatch Team
Today, 2:32 PM

Service Call

Manual
Completed

Client needs someone to visit 122 Lombard avenue for emergency repair.

General
Yesterday, 4:02 PM

Manage Team

Add members to dispatch tasks and messages via SMS.

Active Members

Michael

Michael Smith (You)

Owner SMS Active: +13053377684
Joined Jun 5, 2026
Emily

Emily Davis

Member SMS Setup Pending
Joined Today
Jessica

Jessica Wong

Admin SMS Active: +15550198273
Joined Jun 12, 2026
David

David Chen

Member SMS Active: +14158882039
Joined Jun 15, 2026
Sarah

Sarah Jenkins

Member SMS Active: +16503349982
Joined Jun 20, 2026

Routing Groups

Define semantic groups to help the AI route calls and task notifications to the right team members.

General

Default

All communications and inquiries

Michael Emily David Sarah
4 Members

Estimates

Inbound leads and service inquiries

Michael David Jessica
3 Members

Technicians

Field support and active job updates

Jessica Emily David Sarah
4 Members

Scheduling

Appointments and calendar coordination

Jessica Sarah
2 Members