Orchestration Capabilities.
Explore how Callfloo connects your communications, memory, and actions into one seamless operational flow.
Communication Channels
The intake layer where work enters your business.
Inbound & Outbound
Smart business numbers for your whole team. Make and receive calls on a unified telecom layer that syncs everything to the CRM automatically.
AI Receptionist
Never miss a lead. A 24/7 intelligent voice agent that answers inbound calls naturally, answers questions, and routes work flawlessly.
Two-Way SMS
Engage leads seamlessly via text messaging directly from your dashboard or mobile device, fully integrated into the customer timeline.
Live Web Chat
Convert website visitors instantly with a multi-channel web widget that routes live chats to your team or AI assistants.
Email Intake
Route incoming emails directly into the flow. Respond faster and maintain a single thread of truth for every customer.
Workflow & Orchestration
The action layer where work is routed and executed.
Human & AI Collaboration
Seamlessly hand off tasks and calls between AI and staff. Callfloo acts as your central hub, automatically assigning incoming work to the right person or AI agent in real time.
Workflow Automation
Trigger actions and updates instantly based on events. Automatically dispatch tasks, send follow-up texts, or notify team members when specific conditions are met.
Memory & Intelligence
The storage layer where insights are captured and analyzed.
Unified Memory
CRM memory built into every interaction. Access the entire history of a customer's journey across all channels in one place.
Recording & Transcripts
Every word automatically searched and stored. Instantly review call recordings and read AI-generated transcripts.
AI Lead Classification
Automatically tag and categorize contacts from conversational context. Let AI determine intent and priority.