Humans + AI Agents

AI-Assisted
Business Phone System.

An always-available AI-assisted cloud phone system that helps your team respond, coordinate, and take action from anywhere.

User User User

built for active teams

Callfloo Visual

Get Your Business Number

Local & Toll-Free Numbers

Toll-free Availability

Available Numbers

Select region to view

Built-in Communication Channels

SMS Dispatch
Live Threading
Secure Information

Turn Conversations into
Action

Smart Call Forwarding

Calls go to the right person, instantly.

Active Call
Caller

Megan Taylor

00:28

Smart SMS Routing

Route text messages directly to you or your team for quick action.

24/7 AI Receptionist

AI takes over when your team is busy or off the clock.

Receive Calls

Never miss an important call from any client.

Make Outbound Calls

Call leads, clients, and follow up with ease.

Send & Receive SMS

Two-way texting that keeps all conversations moving forward.

Team Notifications

Keep everyone on your team updated in real time.

Imagine humans and AI working as one. Handling conversations instantly, sharing crucial updates, and staying perfectly aligned on the next step.

Act Together As One Team.

Incoming Call / SMS

From Customer

"Hi, I need a caregiver for my mother this afternoon."
Callfloo AI

Smart Routing

Route To: Care Team
TEAM HQ

Nursing Team

Handles medical needs

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Home Support

Handles daily support

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Care Team

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No hold times and no frantic searches. Callfloo instantly understands the issue and routes it to the right team to act on, turning chaos into a simple, one-tap solution.

How Callfloo Works Across Industries.

Care Support Visual
Care & Support

"Trust is the foundation of care. We ensure every patient inquiry and emergency alert is captured instantly, allowing your staff to focus on empathy while we handle the orchestration of response protocols."

Callfloo bridges the gap between patient needs and provider action, turning chaotic communication into a structured flow of care.

Callfloo Impact
  • 24/7 AI Receptionist answers when staff are busy

  • Smart Call Forwarding to available team members

  • Unified team messaging for seamless coordination

  • Centralized memory of all past patient interactions

Home Services Visual
Home Services

"When a pipe bursts or a heater fails, every second counts. We transform your incoming leads into scheduled jobs instantly, capturing high-intent customers before they call a competitor."

Stop losing jobs to voicemail. Callfloo ensures your business is always responsive, always professional, and always booking.

Callfloo Impact
  • 24/7 lead capture and AI qualification

  • Instant Smart Call Forwarding to available technicians

  • Direct SMS routing for faster field coordination

  • Provision new phone numbers for specific service areas

  • Elimination of lead leakage during after-hours

Hospitality Visual
Restaurants & Hotels

"Hospitality is about being present. By automating reservations and routine inquiries, your team can get back to what they do best: serving guests with undivided attention."

Elevate your guest experience with instant multi-channel responses that handle the logistics while you handle the hospitality.

Callfloo Impact
  • 24/7 AI answering for common guest questions

  • Smart Call Forwarding to route inquiries to the front desk

  • SMS routing so guests can text their requests instantly

  • Never miss an important call during peak dining hours

  • Unified inbox to track all guest interactions in one place

Logistics Visual
Logistics

"Efficiency is the only metric that matters in logistics. We bridge the gap between dispatch, drivers, and clients, ensuring that every movement is tracked and every stakeholder is informed in real time."

Unify your operational comms into a single flow of truth, reducing errors and keeping your fleet moving at peak capacity.

Callfloo Impact
  • Centralized multi-channel coordination for dispatch

  • Instant SMS routing between dispatch and drivers

  • Smart Call Forwarding to reach drivers on the road

  • Unified inbox keeps all shift communications synced

  • Provision dedicated phone numbers for specific fleets

Real Estate Visual
Real Estate

"High-value transactions require high-speed responses. We qualify every property inquiry instantly, ensuring your agents are only spending time on the most promising leads."

Never let a hot lead go cold. Callfloo captures, qualifies, and routes every prospect so you can focus on closing.

Callfloo Impact
  • 24/7 AI answering to capture every listing inquiry

  • Direct Smart Call Forwarding to available agents instantly

  • Centralized memory of all past buyer interactions

  • Instant SMS routing to ensure fast replies on the go

  • Assign specific business numbers to different properties

Plans

Scale your AI receptionists, smart numbers, and team routing exactly as you grow.

Monthly
Annual Save ~20%

Pulse

Starter

$ 99 /mo

Best for focused businesses starting with structured communication. Includes team access for up to 3 members.

Capacity
Unified usage across calls, emails, and chat. 1 min call ≈ 1 IC.
500 IC / mo

Key Features

1 AI Voice Receptionist
A dedicated AI that handles inbound and outbound calls with human-like intelligence.
1 Smart Business Number
Your business's unique digital entry point for calls and messages.
Smart Call Forwarding
2-Way SMS Routing
Unified Team Inbox
7 Day Interaction Memory
Full history of conversations and actions kept for operational context.
Up to 3 Team Members
Add up to 3 team members who can receive transferred calls and access the platform together.

Cascade

Growth

$ 299 /mo

Best for growing teams managing multiple communication flows. Supports up to 10 team members with full department routing.

Capacity
Unified usage across calls, emails, and chat. 1 min call ≈ 1 IC. Flexible and shared.
2,500 IC / mo

Everything in Pulse, plus

Up to 3 AI Voice Receptionists
Up to 3 Smart Numbers
Department & Skill Routing
Route calls to specific departments or team members based on caller intent.
AI Lead Classification & Tagging
30 Day Interaction Memory
Up to 10 Team Members
Scale your team with up to 10 members, each with their own extension, routing rules, and availability settings.

Continuum

Scale

$ 999 /mo

Best for organizations running connected operations at scale. Built for up to 50 team members with enterprise-grade coordination.

Capacity
High-volume unified capacity (1 min call ≈ 1 IC) for enterprise-scale operations.
10,000 IC / mo

Everything in Cascade, plus

Up to 10 AI Voice Receptionists
Up to 10 Smart Numbers
24/7 Priority Support
Unlimited Interaction Memory
Up to 50 Team Members
Scale your organization with up to 50 team members across different departments and roles.
Enterprise Tier

Beyond. Bespoke Enterprise Orchestration

Infinite possibilities for high-performance operations. Deploy specialized AI agents, leverage dedicated infrastructure, and access 24/7 concierge support tailored to your unique business flow.

Start with a 1-month trial for only $1. A payment card is required to activate your trial, and billing starts only after the trial period unless cancelled.

Comprehensive Features: All plans include phone, email, chatbot, dashboard, and automated workflows. Interaction Capacity (IC): Shared usage across all channels: 1 call min ≈ 1.0 IC1 email ≈ 0.5 IC1 chat ≈ 0.25 IC.

Live Dashboard: Monitor your real-time IC usage across calls, emails, chats, and automated actions from your operations hub.

Frequently Asked Questions

It acts as your ultimate backup, stepping in whenever your team is busy or unavailable. It greets callers naturally, answers questions using your business data, and can instantly forward the call to the right person if human assistance is needed.
Yes! From your team dashboard, you can instantly provision new Smart Business Phone Numbers and assign them directly to individual team members. You can also port your existing business numbers to Callfloo.
Callfloo unifies your communication by routing calls and SMS directly to your mobile devices and email inboxes. This ensures your team never misses an urgent message.
IC is a smart metric that measures the value and complexity of your work. It tracks call minutes, processed emails, and chatbot sessions, dynamically weighing them based on complexity (like routing vs. booking an appointment) so you only pay for true impact.
None at all. Callfloo is a cloud-based orchestrator that works entirely through your web dashboard and existing apps. You can manage your team, assign numbers, and configure routing rules instantly without touching a desk phone.

Still have questions?

Contact Support