Callfloo Orchestration

Turn Conversations
Into Flow

Communication flows in many directions. Callfloo turns each interaction into structured work, directs it to the right people or teams, triggers tasks, notifications, and appointments, and keeps your business moving in one connected flow.

Seamless Integrations

WhatsApp
Microsoft Teams
SMS
Gmail
Outlook
Telegram
Slack

How it Works

Business is shaped by 5 core domains: communication, memory, intelligence, decisions, and actions. Callfloo brings these domains together into one connected flow where people, intelligent agents, and tools work in sync so everything moves with clarity and direction.

Communication

Calls, messages, and requests come in from anywhere.

Memory

Every detail is captured and organized, so nothing is lost.

Intelligence

Each request is understood in context, not just processed.

Decisions

The right next step is determined and routed instantly.

Actions

Work moves forward—tasks are completed, records updated, and responses sent.

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What Every Interaction Becomes

Calls, messages, and customer requests arrive from every direction. Callfloo brings them into one unified flow—structuring conversations, capturing leads, and ensuring your business moves with purpose.

Inbound Calls

Answer incoming calls, capture intent, and respond appropriately.

Outbound Calling

Support callbacks, reminders, outreach, and follow-up calls.

SMS Messaging

Handle two-way text communication alongside calls.

Smart Routing

Route communication based on department, person, or priority.

Lead Capture

Automatically save new leads from conversations and inquiries.

Tagged Leads

Categorize leads using tags so teams can organize and follow up better.

Dashboard Visibility

Show calls, messages, leads, and activity in one dashboard.

Action Flow

Turn conversations into tasks, follow-ups, or assignments for people.

Business Orchestration

Choose How Your Business Runs in Flow

From handling requests to running operations in one connected system

Monthly
Annual Save ~20%

Pulse

Get organized. Stay responsive.

$ 99 /mo

Essential orchestration for small teams.

Capture requests from any channel

Smart routing to the right person

Keep work moving without follow-ups

SYSTEM SPECIFICATIONS
1 Multi-channel Operational Agent
Handles calls, chats, and emails in one unified flow.
Standard Workflow Routing
Advanced routing engine that uses AI to classify interactions and trigger the appropriate decisions.
1,000 Interaction Capacity /mo
The total monthly volume of voice minutes and chat sessions handled by your system.
100 Automations
Total monthly volume of autonomous workflow actions and system triggers.
7-Day Activity History
The timeframe the system remembers full interaction context across all channels.

Cascade

Streamline across your team.

$ 299 /mo

Advanced orchestration for growing teams.

Coordinate work across people and channels

Automate handoffs and assignments

Maintain momentum at every step

INCLUDES EVERYTHING IN PULSE, PLUS
3 Multi-channel Operational Agents
Handles calls, chats, and emails in one unified flow.
Advanced Workflow Intelligence
Enhanced decision logic with multi-step classification and complex team-handoff triggers.
3,000 Interaction Capacity /mo
Expanded volume for handling medium-to-high volume business communication.
500 Automations
Increased monthly volume for heavy orchestration and complex business logic.
30-Day Activity History
Extended context retention allowing the AI to maintain continuity over month-long customer journeys.
Knowledge & SOP Assistant
AI with support for multiple document libraries and deeper procedural knowledge.

Continuum

Orchestrate at scale.

$ 999 /mo

End-to-end orchestration for high-performance operations.

Orchestrate decisions, tasks, and outcomes

Scale workflows across teams and systems

Turn every request into measurable impact

INCLUDES EVERYTHING IN CASCADE, PLUS
10 Multi-channel Operational Agents
Handles calls, chats, and emails in one unified flow.
Custom Workflow Triggers
The ultimate decision engine with custom API webhooks and cross-system automation triggers.
10,000 Interaction Capacity /mo
Enterprise volume allocation with flexible overflow options for seasonal demand.
Unlimited Automations
Unrestricted monthly volume for infinite business scale and complex automation.
Unlimited Activity History
Permanent context retention for life-long customer history and deep-learning optimization.
Priority Support & Onboarding
Dedicated account manager and immediate technical response for maximum operational uptime.
The Foundation of Flow — Your Smart Receptionist

Claim Your Smart Number

The starting point for optimizing your business communication begins with a smart number. Reserve yours now to activate your AI receptionist and bring flow to every customer interaction in under 60 seconds.

Activate your AI Receptionist in seconds
The starting point for optimizing communication

Choose Your Smart Number

Insights

Thoughts on Work

Perspectives on how to work lighter, smarter, and with more humanity across teams and systems.

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